Refund & Returns

Barista Warehouse offers a hassle returns and exchange policy that lets you exchange any purchased item provided that it meets the following conditions:

  • Returns are within 14 days of the date of purchase.
  • Items show no signs of use, wear or damage and are returned in the original packaging.

Please note that we do not offer refunds on ordered items unless they are subject to conditions of our refund policy. Our returns and exchange policy does not include the cost of return shipping. This must be borne by the customer as we are unable to cover the shipping costs associated with change of mind purchases – pleased choose items carefully when ordering.

Please contact the

Barista Warehouse Team via hello@baristawarehouse.com.au or using the contact form within 14 days of purchase date.

REFUND POLICY

We will happily offer the refund of a purchased item(s) if it meets any of the following conditions:

  • It is physically faulty or damaged in some way.
  • The incorrect item was shipped or does not match the represented description and/or images of the item.
  • The item was out of stock or unavailable at the time the order was placed.
  • Damage to the item has occurred during shipping.
Who are we? Barista Warehouse is an Australian Owned and Operated online retail store specialising in delivering the largest range of quality brands and barista equipment. We pride ourselves on fast delivery Australia wide with a flat rate shipping which introduces affordability for yourself. Focusing on supplying independent cafes, baristas and home coffee lovers, we have something for everyone at the right price. Founded by a pair of young coffee fanatics, we are sure to have tested and used all the equipment online, our team is happy to help with any questions you may have. Join Trade Here
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